Executive Summary – An Introduction to the Reflective Practices of Coaching Supervision – With C.N Murthy – uExcelerate

Executive Summary – An Introduction to the Reflective Practices of Coaching Supervision – With C.N Murthy


C.N Murthy, Coach, Past President, ICF Mumbai Chapter


Kanika Gupta, Senior Marketing Executive, uExcelerate


CN Murthy discusses the importance of Coaching Supervision, how Coaching Supervision ensures that the supervisee maintains appropriate professional standards, how to facilitate the development of the supervisee’s professional practice and 

how to support the supervisee’s well-being. 

About the Guest

CN brings to the table a wealth of knowledge and skills in the areas of personal mastery, emotional intelligence, change management and professional & leadership development.

He coaches to open hearts , inspire minds, and get people motivated to action. He is passionate about getting his clients dancing in the moment using both the left and right brain to discover new insights that create ripples of positive change in themselves and their organizations.

He has had a long stint working for ITC Ltd and retired from a large MNC in the packaging industry as the COO and ED in charge of India Operations. He spearheaded change, growing the small owner-managed unit into India’s largest packaging company with a turnover of Rs.1,400crs+ when he discovered a new purpose in life.

Key Takeaways

What makes us the coach we want to be?

According to Peter Hawkins the answer lies in the three C’s:

Competencies  – ability to utilize a skill or use a tool

Capability   –   ability to use the tool or skills, at the right time, in the right way, and in the right place

Capacity  – rather than a skill, it has more to do with how you are, rather than what you do.  It is a human quality such as flexibility, warmth, engagement, imagination, etc.

The Purpose of Supervision

  • To ensure the supervisee maintains appropriate professional standards
  • To facilitate the development of the supervisee’s professional practice
  • To provide support for the supervisee’s well-being

ICF defines Coaching Supervision as:

”…..  the interaction that occurs when a coach periodically brings his or her coaching work experiences to a coaching supervisor in order to engage in reflective dialogue and collaborative learning for the development and benefit of the coach and his or her clients.” 

Coaching Supervision is a collaborative learning practice to continually build the capacity of the coach through reflective dialogue for the benefit of both coaches and clients. Focuses on the development of the coach’s capacity through offering a richer and broader opportunity for support and development. Creates a safe environment for coaches to share their successes and failures in becoming masterful in the way they work with their clients.

“The evidence suggests that self insight is a precious commodity that people believe they possess to a far greater degree than they really do.”

– David Dunning, Strangers to Ourselves

The starting point for any meaningful change is our ability to observe and specifically to observe ourselves. Then and then only do we get to be at choice about making a change in our lives.

“Supervision interrupts practice. It wakes up to what we are doing. It acts as an irritant, interrupting comfort stories of our practice and facilitating the creation of new stories” 

– Sheila Ryan

The supervision session is a precious time that a coach gives to oneself to grow and be in service of one’s clients!  

Mentor Coaching

  • Focuses on the coach’s coaching skills rather than on practice building, life balance or other topics unrelated to the development of a student’s coaching skill. 
  • Mentoring is intended to serve as a development process for the student that takes place in a repetitive cycle of receiving feedback regarding coaching reflecting on this feedback and practicing new skills. 
  • The focus must be on the development of skills using the ICF Core Competencies 

Coaching Supervision offers a coach a richer and broader opportunity for support and development. In Coaching Supervision, there may be a greater focus on reflective practice and the being of the coach. Coaching Supervision provides a wide-angled lens to review one’s coaching practice with a fellow practitioner.

Making Distinctions – Purpose

What is the difference between coaching, mentor coaching and coaching supervision?

There are overlaps between the three as well as they all have the following similarities:

  • Client-centered
  • Starts with agreement/contract
  • Confidential/safe
  • Conversational
  • Listening
  • Powerful Questions
  • Feedback

In coaching one notices and listens to intuition and we share it. In supervision we listen to somatic reaction, take raw material and not know but be brave enough to put it out there and be curious about it. Notice and share without appearing to be judgmental.

What Does a Coach Bring to a Supervision Session?

The coach brings:

  • Concerns
  •  Challenges
  •  Surprises
  •  Questions
  •  Insight

Psychological Safety in Coaching Supervision

Psychological Safety in coaching supervision includes the following:


  • Listening without interruption.
  • Being interested in what the person will say next.
  • Listening to reply is different from listening to ‘Ignite’. 
  • As a thinker, knowing you will not be interrupted frees you truly to think for yourself.


  • By wanting to know what they think
  • Asking them what they think
  • Giving equal time to express what they think
  • Listening with generative attention

Peter Hawkin’s Seven Eyed Model of Coaching Supervision

Eye 1 – The Client

The coach should consider who the client is, what are his/her concerns and what is the coaching contract? 

Eye 2 – Interventions

 The Coach should reflect on the following:

  • What did you do in the session? 
  •   What did you ask? 
  •   Did you use any specific tools? 
  •   Is there anything you did that was effective or not effective? 

Eye 3 – Coach-Client Relationship

  •   How was your relationship with this client? 
  •   What characteristics, metaphors, or analogies would you use to describe your relationship?

Eye 4 – Your Experience as the Coach

  • What were your personal reactions?
  • What were your emotions?
  • What were your concerns?
  • What happened to you while working with your client? 

Eye 5 – What is Happening Between The Supervisor and the Coach? 

  • What feelings or thoughts are coming up as we work together?
  • Is what is happening between you and the client also happening between you and me? 
  • Is it happening between us in the moment? Like right now? 

Eye 6-  What is the Supervisor Experiencing? 

The Coach can examine is his own feelings and experiences

  • While you have been talking, I notice that I have been feeling
  • I am getting a picture in my mind of

Eye 7 – Context or System

  • Notice the bigger systems around your client
  • What variables do you want to pay attention to? 
  • What part of the system is having an impact on coaching? On you? On the client?

uExcelerate – a Digital Leadership Coaching Platform

uExcelerate can help you seamlessly integrate a coaching culture within your organisation. Whether you want to develop your coaches internally or hire them externally, uExcelerate can be one stop solution for all your coaching needs. . 

uExcelerate is a SaaS platform enabling organizations to scale coaching and build sustainable coaching cultures to foster personalized talent development for their  employees.

 The platform offers holistic, customized solutions to democratize your coaching requirements for modern organizations in two ways:

The Coaching Platform: For your internal coaching requirements, our platform enables organizations to launch their on-demand end-to-end coaching programs by onboarding your Manager or Leaders as Internal Coaches and team members as Coachees, thereby building a coaching culture within the organization.

It allows you to build and scale up the coaching practice to all levels of your organisation and helps you build coaching capabilities within the organisation. Not only that, we can also help you build your internal coaching capabilities with ease. 

 The platform functionality includes:

  • Cloud Based AI Coaching Platform: Helps you create your own on-demand e-coaching engagements. Designed to manage your employee coaching lifecycle and allowing easy integration of a coaching culture in your organization. 
  • Democratize Coaching: uExcelerate democratizes coaching by offering multiple types of coaching options such as one-on-one coaching, team coaching and group coaching.
  • Intuitive Features: Easy Set up; Multiple Program Management; On-board Internal Coaches and employee; Digital Coaching tools, Session Planning & Scheduling; Integrated live video sessions; Action Planning & Goal Setting Scalable and location agnostic, Data analytics and Reports
  • The Coach Marketplace: uExcelerate provides access to a curated coach marketplace with over a hundred coaches from around the world for you to choose from. All the coaches on the platform are experienced, certified and specialized in their fields of knowledge.

The Coaching Marketplace: For your external coaching requirements, our platform connects organizations to a pool of experienced & certified external Coaches from our curated marketplace that enables employees to achieve their personalized transformation, leading towards  tangible organizational goals. 

So if you or the people in your organization are looking for a niche/specific coaching need,  wherein internal coaches may not be suitable, you can use our marketplace of 200 coaches to get the right-fit coach  that will work for you and your organization.

  • Our AI powered Coach – Coachee Matching platform helps you find and choose the coach that fits your needs best. 
  • All the coaches on the platform are experienced, certified and specialised in their fields of knowledge.
  •  All the coaches are certified from reputed organisations, with a minimum of 5 years of leadership experience in their field of work and at least 500 coaching hours under their belt. 
  • The coaches are selected to ensure that they can help you with all your problems and help you grow into a better version of yourself. 

CN Murthy is a transformational coach with a holistic approach to bringing about change that matters in individuals. He specialises in up-skilling leaders for higher executive presence including building gravitas, real communication and presence. He is a certified facilitator for accountability culture change by Partners in Leadership, USA and on Collaboration Skills by Dialogue Works, USA. He has had a long stint working for ITC Ltd and retired from a large MNC in the packaging industry as the COO and ED in charge of India Operations.  He was the President of ICF Mumbai Chapter and serves as an Independent Director on the board at Motilal Oswal Financial Services Ltd. With his wealth of knowledge and skills in the areas of personal mastery, emotional intelligence, change management and professional & leadership development, he has brought a positive change in many individuals.

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