The coaching program followed a well-defined process to ensure its effectiveness and alignment with individual needs. It began with a nomination process to identify leaders interested in personal development. Coaches were then carefully selected based on their expertise and ability to meet the unique requirements of each leader. A discovery session was conducted to gain insights into the leaders’ specific development needs and aspirations. Afterward, the most suitable coach was assigned to each leader, and individual assessments were conducted to identify areas for improvement and set personalized goals. Throughout the program, a customized 360-degree feedback process collected input from stakeholders identified by the coachee. Regular coaching sessions were held to address developmental areas, enhance skills, and support progress towards goals.

As the coaching journey neared completion, a final session was conducted to celebrate achievements and consolidate learning. Additionally, after a few months, the same set of stakeholders provided further input on the coachee’s progress using the customized 360 feedback process.