Symphony – Our Platform

Symphony eases the complexity to start your internal coaching engagements. With our AI-powered cloud-based unified coaching platform, you can easily build and scale a strong coaching culture.

Benefits for Admin

  • Plug and play set-up and hassle-free on-boarding of the users
  • Supports multiple Program Managers to ensure high level of engagement
  • Birds-eye view of the insights and progress of the entire program
  • Manage multiple programs and blended learning engagements
  • Automated management of attendance, feedback, engagement, and recognition
  • Automation and reminder to users
  • Dedicated client support for your account
  • Access place to a coaching marketplace with more than 200+ coaches from across the globe

Benefits for Internal Coaches

  • Inbuilt library of competencies
  • Inbuilt coaching tools for coaches
  • Automatic sync to your official calendar
  • Reminders and Alerts
  • Tracking goals and actions of your coaches
  • Supports Individuals and group coaching outcomes
  • Provides progress reports of individual coaches and impact on organizational goals
  • Data privacy and confidentiality
  • Mobile app available

Benefits for Coachee

  • Freedom to choose your coach and get chemistry session to choose your right-fit coach
  • Data privacy and confidentiality
  • On-demand session scheduling and sync to official calendar
  • Mobile app available
  • Goal tracking and progress available
  • Nudges and reminders to keep you on focus in the coaching journey.
  • Get your real time assessment through the coaching tool
  • One-on-One chat with coach

Features of Symphony

Dashboard

This enables companies to get a quick glance of the activities and keep track of the sessions in progress. It also shows the sessions which are upcoming, rescheduling options, the assignments given,etc. Option to white label Symphony and put your Company’s logo to make it more customizable. 

There are three logins in dashboard:

This dashboard allows the admin to: 
 
 ∙Oversee the coaching sessions. 
 
∙Measure the percentage of attendance. 
 
∙Monitor the list of ongoing and scheduled sessions and the number of 
pending sessions. 
 
∙Monitor the milestones reached by the coachees. 
 This dashboard allows the Coach to: 
 
∙Have access to schedule his sessions with the coachee; schedule, 
 
reschedule, etc can be done.  
 
∙Assign learning materials, assignments and monitor the progress of 
 
completion from here.  
 
∙Monitor the progress done by the coachee with his desired goal. 
This dashboard allows the coachee  
 
∙To choose his coaches. 
 
∙Set up the goals.  
 
∙See the task list. 
 
∙Check on his engagements. 
 
∙Keep a tab on the number of sessions completed and pending. 
 
∙Check his progress 
 
∙Schedule and reschedule his sessions according to convenience 

Calendar Integration

This is the most convenient and user friendly part of the platform. After the coach has been matched, this section helps in setting up the sessions.  
  • Calendar is integrated to sync with the existing google calendar for easy scheduling.
  • Sessions can be scheduled and rescheduled according to coach and coachee’s convenience.
  • The location of the session (Zoom, Google meet, etc) can be selected from here. Also, in case there is a physical meet with mutual consent, then the specific location can be mentioned here.
  • Each time there is a scheduling done, an email is sent to the concerned person and an alert also is triggered 10 mins before the session.

Action planning

Symphony allows to set up different coaching programs according to specific needs and is highly customisable.
  • Custom goals, milestones, surveys, documents, and assignments can be uploaded and monitored here.
  • Sharing of documents – All the materials for reading, assignments and notes that is required for the session can be uploaded and downloaded through the platform.

Feedback and goal planning

  • Individualized goal setting, action plan, progress, milestones reached can be monitored briefly through the platform.
  • The coach can give feedback about the coachee and vice versa. This feedback enables to identify the gaps, if any, and help in the betterment of future sessions.

Notifications

Email alerts are an integral part of this platform.  
  • 10 minutes before start of any session an email goes as a reminder to both coach and coachee.
  • For every session scheduling and rescheduling, notifications are received via email.
  • In case someone has not attended his session or the time period has exceeded then continuous nudges are given out via emails to make the process seamless.

Communication modes (Video conferencing, Chat)

  • Symphony is integrated with Zoom video conferencing, Google meet and Teams meeting for a seamless communication.
  • Chat feature is also available between coach and coachee for quicker updates.

Report generation

  • MIS reports can be generated from the admin dashboard.
  • The number of participants, their number of sessions completed and pending, etc can be generated for better monitoring.

Onboarding

  • Symphony allows seamless onboarding by updating email ids of participants.
  • Allows bulk n individual onboardings/uploading. (user management)

Coaching tools and Library

  • Our platform is integrated with frameworks coaching tools ranging from 360- degree feedback to IDP.
  • These tools help in assessment of the coaching session and measure progress.
  • Symphony has a library with 100+ in built competencies which can be looked at and integrated in the sessions for making it more effective.

ROI Measurement

Coaching is not a measurable product which can give us a concrete number. However, our research lab after exhaustive learnings and research has come up with a ROI calculator which can measure the percentage of improvement in output which can be observer in the productivity of a particular coachee after the said number of coaching sessions.

Branding

Organizations can white label Symphony and even put up their logo for customization. Their in-house coaches can use the platform as a means of better and measurable coaching sessions.

Testimonial

“uExcelarate provides structured approach for aspirations in life and career. I approached them when I wanted to accelerate myself in life and career. After a few assessments, they assigned me a Gallup certified coach. The coach helped me in multiple ways to utilize my skills and experiences in the best possible ways. It cleared the clutter in my mind including my limiting beliefs. Now I am placed in world’s no.1 pharma organization which is helping the world to come out of pandemic situation. I am now living my life happily. I recommend everyone to take your space and invest in yourself."
Atchut Kumar
Pharmaceutical Professional